Tech: Heathrow collaborated with Salesforce to develop a customer-service AI agent aimed at enhancing passenger support and experience.

May 15, 2026 - 15:30

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Tech: Heathrow collaborated with Salesforce to develop a customer-service AI agent aimed at enhancing passenger support and experience.

✈️ Exciting news from Heathrow, the UK's busiest airport! They've launched Hallie, an AI assistant on WhatsApp, to answer traveler queries and cut down on phone calls. Developed with Salesforce, Hallie will soon expand to their website and app. Get ready for a smoother airport experience! 🌍💬 #Heathrow #AI #TravelTech

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